Privacy Policy
Privacy
Policy
Last updated May 1, 2023
Abdelrahman Pharmacy (“we” or “us” or “our”) respects the privacy of our users
(“user” or “you”). This Privacy Policy explains how we collect, use, disclose,
and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. IF YOU DO NOT AGREE
WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE Website
We reserve the right to make changes to this Privacy Policy at any time and for
any reason. We will alert you about any changes by updating the “Last updated”
date of this Privacy Policy. You are encouraged to periodically review this
Privacy Policy to stay informed of updates. You will be deemed to have been
made aware of, will be subject to, and will be deemed to have accepted the
changes in any revised Privacy Policy by your continued use of the Website
after the date such revised Privacy Policy is posted.
This Privacy Policy does not apply to the third-party From which You make payments, including any in-game
virtual items, which may also collect and use data about you. We are not
responsible for any of the data collected by any such third party.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we
may collect via the Website depends on the content and materials you use, and
includes:
Personal Data
Personal Data we may collect from you are as under:
1. Personal details (e.g. name, contact details including, residential address
– for order delivery, mobile phone number for account creation and order
delivery, GPS location for order delivery, date of birth, medical prescription )
provided by you to us to avail various products/services from us.
2. Your details including order history, prescription requests, the emails you
sent to us.
3. voice recordings of our conversations with our customer care agent with you
to address your queries, complaints, or following up your orders.
4. opinions provided by you to us by way of feedback or responses to surveys;
5. information obtained from
your mobile device by way of using our app like device location, communication
information including device information (including storage, device ID used for
password less login, device model, mobile network).
Financial Data
We don’t collect financial information, such as data related to your payment
method (e.g. valid credit card number, card brand, expiration date). financial
information that we collect. Otherwise, all financial information is stored by
our payment processor,
1-Mastercard/CrediMax
https://www.credimax.gateway.mastercard.com
2-Benefit
https://www.benefit-gateway.com/
and you are encouraged to review their privacy policy and contact them directly
for responses to your questions.
that we may collect when you purchase, order, return, exchange, or request
information about our services from the Application. We store only very
limited, like success of failed status and bank transaction ID.
FacebookPermissions
The Application may by default access your
Facebook
basic
account information, including your name, email and profile picture URL, and
you may choose to grant or deny us access to each individual permission. For
more information regarding Facebook permissions, refer to the
Facebook Permissions Reference
page.
Gmail Permissions
The Application may by default access your Gmail account basic account
information, including your name, email and profile picture URL, and you may
choose to grant or deny us access to each individual permission. For more
information regarding Facebook permissions, refer to the
Google Policies
page.
Geo-Location Information
We may request access or permission to and track location-based information
from your mobile device, either continuously or while you are using the
Application, to provide location-based services. If you wish to change our
access or permissions, you may do so in your device’s settings.
Mobile Device Access
We may request access or permission to certain features from your mobile
device, including your mobile device’s
1- Camera / Gallery:
- Uploading user profile photo (optional).
- Uploading documents such as medical prescription (optional)
- Request new product by uploading product image (optional)
2- GPS Location:
-Asking the customer to add the delivery point on Google maps (optional).
If you wish to change our access or permissions, you may do so in your device’s
settings.
Mobile Device Data
Device information such as your mobile device ID number, model, and
manufacturer, version of your operating system, phone number, country,
location, and any other data you choose to provide.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth,
efficient, and customized experience. Specifically, we may use information
collected about you via the Website to:
1. Assist law enforcement and respond to subpoena.
2. Create and manage your account.
3. Email you regarding your account or order.
4. Fulfill and manage purchases, orders, payments, and other transactions related to the Website.
5. Generate a personal profile about you to make future visits to the Application more personalized.
6. Increase the efficiency and operation of the Application.
7. Monitor and analyze usage and trends to improve your experience with the Application.
8. Notify you of updates to the Application.
9. Offer new products, services, and/or recommendations to you.
10. Perform other business activities as needed.
11. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
12. Process payments and refunds.
13. Request feedback and contact you about your use of the Website.
14. Resolve disputes and troubleshoot problems.
15. Respond to product and customer service requests.
16. Send you a newsletter.
DISCLOSURE
OF YOUR INFORMATION
We may share information we have collected about you in certain situations.
Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to
legal process, to investigate or remedy potential violations of our policies,
or to protect the rights, property, and safety of others, we may share your
information as permitted or required by any applicable law, rule, or
regulation. This includes exchanging information with other entities for fraud
protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us
or on our behalf, including payment processing, data analysis, email delivery,
hosting services, customer service.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may
share your information with third parties for marketing purposes, as permitted
by law.
Online Postings
When you post comments, contributions or other content to the Website your
posts may be viewed by all users and may be publicly distributed outside the Website
in perpetuity
Third-Party Advertisers
We may use third-party advertising companies to serve ads when you visit the Website.
These companies may use information about your visits to the Website and other
websites that are contained in web cookies in order to provide advertisements
about goods and services of interest to you.
TRACKING TECHNOLOGIES
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking
technologies on the Application to help customize the Application and improve
your experience. When you access the Application, your personal information is
not collected through the use of tracking technology. Most browsers are set to
accept cookies by default. You can remove or reject cookies, but be aware that
such action could affect the availability and functionality of the Application.
You may not decline web beacons. However, they can be rendered ineffective by
declining all cookies or by modifying your web browser’s settings to notify you
each time a cookie is tendered, permitting you to accept or decline cookies on
an individual basis.
Internet-Based Advertising
Additionally, we may use third-party software to serve ads on the website,
implement email marketing campaigns, and manage other interactive marketing
initiatives. This third-party software may use cookies or similar tracking
technology to help manage and optimize your online experience with us. For more
information about opting-out of interest-based ads, visit the
Network Advertising Initiative
Opt-Out Tool
or
Digital
Advertising Alliance Opt-Out Tool
.
Website Analytics
We may also partner with selected third-party vendors, such as (eg. Google
Analytics, Yandex Metrica) to allow tracking technologies and remarketing
services on the Websites through the use of first party cookies and third-party
cookies, to, among other things, analyze and track users’ use of the Website,
determine the popularity of certain content, and better understand online
activity. By accessing the Website, you consent to the collection and use of
your information by these third-party vendors. You are encouraged to review
their privacy policy and contact them directly for responses to your questions.
We do not transfer personal information to these third-party vendors.
You should be aware that getting a new computer, installing a new browser,
upgrading an existing browser, or erasing or otherwise altering your browser’s
cookies files may also clear certain opt-out cookies, plug-ins, or settings.
THIRD-PARTY WEBSITES
The Website may contain links to third-party websites and applications of
interest, including advertisements and external services, that are not
affiliated with us. Once you have used these links to leave the Website, any
information you provide to these third parties is not covered by this Privacy
Policy, and we cannot guarantee the safety and privacy of your information.
Before visiting and providing any information to any third-party websites, you
should inform yourself of the privacy policies and practices (if any) of the
third party responsible for that website, and should take those steps necessary
to, in your discretion, protect the privacy of your information. We are not
responsible for the content or privacy and security practices and policies of
any third parties, including other sites, services or applications that may be
linked to or from the website.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help
protect your personal information. While we have taken reasonable steps to
secure the personal information you provide to us, please be aware that despite
our efforts, no security measures are perfect or impenetrable, and no method of
data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by
unauthorized parties. Therefore, we cannot guarantee complete security if you
provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the
age of 13. If you become aware of any data we have collected from children
under age 13, please contact us using the contact information provided below.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us
at:
Abdelrahman Pharmacy W.L.L
Block number 302, Road number 7, building number 216,shop number 212 Manama,
0097333550434
abdelrahmanpharmacy66@gmail.com